Connect with your Customers
Chatbots for Direct Marketing, Engagement and Ordering
Diners have a new definition of convenience and restaurants need to respond!
The focus on mobile has sharpened as digital technology influences behavior in all phases of the consumer journey - discover, search, locate, buy, and post-purchase. A responsive strategy that engages customers directly helps sustain profitable sales and build market share.
Recent years have witnessed the rise of 3rd party digital aggregators at the cost of brands whose competitive advantage, in controlling the customer experience and capturing customer data, has slowly chipped away.
New technologies such as chatbots that combine the potential of social media, messaging, artificial intelligence over text and voice interfaces can help lower the barrier to drive direct customer engagement and regain some of that lost ground.
An end-to-end customer experience management platform
Harness the power of social media, messaging, AI and the mobile for direct customer engagement.
Spread awareness. Curate conversations. Build experiences. Capture interest. Learn about customers.
Ordering & Retargeting
Collect direct orders. Tap into customers network to build cost-effective loyalty and drive profitable sales.
Remind customers when offers, discounts, events and promotions are around the corner. Serve customer interest based content.
eCoupons & Promotions
Incentivise and reward customers for fluid engagements. Reach out with relevant offers and promotions.
Ordering & Payments
Select, build cart, and check-out. Payment gateway integrations. NO COMMISSION on orders!
A single chatbot handles all the outlets. Location awareness for better customer experience.
Buy & Refer
Tap into your customers' social network to drive engagement and direct sales. Aquire customers directly and retarget them later on.
AI handles frequently asked customer queries. Let the machine do the grunt work!
Profile and customise content based on what the customers like.
Induce fun and keep the interactions light! Contests, quirky quizzes, interactive games and tidbits keep the engagement going.
Chatbots increase the effectiveness of your social media strategy. Drive customer engagement, offer products and services, build loyalty and retarget.
Voice recognition is taking ease and convenience to a new level. We power the ordering technology for Amazon Alexa and Google Home that lets your customers order with a simple voice command.
Automated chat widgets and Messenger plug-ins for the website deliver an interactive experience and improve lead generation.
Learn how the Canadian QSR chain Pita Pit's India franchise gamified customer engagement to increase orders
25 Broadway, 10 Floor, New York City, 10004, United States
Ocus Quantum, 15 Floor, Sec 51, Gurgaon, Haryana, 122001, India
Connect With Us